STELA Group works alongside your builder, connecting their new homes to the available network within your estate.
As your new home is being constructed within an estate serviced via the Opticomm Network, all network connections require upfront payment, which facilitates the installation of the required equipment. This is a one-time set-up fee that enables you to connect your phone/ internet (or Foxtel) plan through a supporting Retail Service Provider (RSP) upon settlement. Our fee includes the installation and testing of all hardware, including the internal ONT (Optical Network Terminal) and external box (External Junction Box), and the underground fibre which connects you to the available network in the street.
Our scope is also inclusive of a site survey to ensure that the underground pathway (Conduits) and internal property cabling (provisions) has been installed to required specifications. If any issues are identified, we will liaise with the fibre provider and your builder to have this resolved prior to your move in date.
If you are interested in applying through us to complete your Opticomm connection, please complete the following:
To receive a service to your property, please contact the
available service providers in the below link:
https://www.opticomm.net.au/residents-2/service-providers-2
To determine if you are eligible for a discount on your new home service, please contact us for additional details! Terms and conditions apply.
Please note: Telstra is not available for new connections, only available for existing Velocity Customers
If you have any questions regarding your Opticomm connection, please visit our FAQ for further information. If your question cannot be answered, send through an enquiry and our team will reach out to you to best assist.