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Reconnecting Knockdown Rebuilds and/ or Renovations

I’ve had an existing service and it has been disconnected or removed from the pole. How do I go about reconnecting?

Please send an enquiry below of your address and we will assess how best to get you reconnected to the network. Our team will provide you with additional information of the reconnection process. If you would like to proceed, a quote of the works will be sent to you.

I want my overhead service to go underground. What is involved and why should I choose an underground connection?

We will need to conduct an assessment of your current provisions and the network infrastructure to determine how your service can be ran underground. An underground connection is recommended to ensure that the fixed line connection is protected from potential corrosion, damage by the elements and ensures a nice tidy finish to your new build.

Can I get FTTP to my property?

Please send an enquiry below of your address for us to determine whether your area has the necessary infrastructure to upgrade to fibre.

I have paid the invoice, when will the works be scheduled?

The reconnection process can take up to two weeks to be scheduled. Please let us know early if you are expecting driveways or landscaping to ensure our works can proceed.

I have subdivided my property. How do I connect two new properties?

Unfortunately, this service is not available for the knockdown rebuild process. If you would like for us to have this completed, please click here for further information regarding your development.

Question still unanswered? Fill out the form below, and we’ll get back to you as soon as we can!
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Stela Group | Victoria

4 Expo Crt, Mt Waverley

P: (03) 9645 8988

E: info@stelagroup.com.au

Stela Group | Queensland

5 Boundary Street, Brisbane

P: (07) 3071 9276

E: info@stelagroup.com.au

Stela Group | South Australia

15 Colley Terrace, Glenelg

P: (08) 8310 0286

E: info@stelagroup.com.au

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