Privacy Policy & Terms

1. Introduction

Stela Group Pty Ltd ("Stela Group", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number submitted via contact or careers forms
• Business name, site address, and project details provided when requesting a quote
• Technical data such as IP address, browser type, and pages visited (collected automatically)

We only collect personal information that is reasonably necessary to provide our services or respond to your enquiry.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide requested services
• Process job applications and manage recruitment
• Improve our website and services
• Comply with applicable laws and regulations
• Send service-related communications where you have consented

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to deliver our services (e.g. sharing site details with network distributors or contractors).

4. Data Storage & Security

Your information is stored securely and we take reasonable steps to protect it from unauthorised access, modification, or disclosure. We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

5. Third-Party Services

Our website may use third-party services (such as analytics or form processing tools) that collect information in accordance with their own privacy policies. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

6. Access & Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or incomplete. To make a request, please contact us using the details below.

7. Terms of Use

By accessing and using the Stela Group website, you agree to the following terms:

• Content on this website is provided for general information purposes only and may change without notice.
• All intellectual property on this site (including logos, text, and images) is owned by or licensed to Stela Group and may not be reproduced without written permission.
• We make no warranties regarding the accuracy or completeness of the information provided and accept no liability for any loss arising from reliance on it.
• Links to third-party websites are provided for convenience only; we do not endorse or control their content.
• We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: